Following updated Government guidelines, the majority of our people are working remotely. To continue to support our customers, some of our operational teams are operating a remote working / office working pattern. We have strict guidelines in place to ensure the safety of our people.
Our Customer Services telephone lines have reopened but due to social distancing requirements we have a limited number of people able to answer calls.
We are continuing to work through a high number of outstanding queries. For anyone currently awaiting a response from us, we will be in touch shortly.